If you’ve made an accidental in-app purchase on Google Play Store, here’s how to initiate a refund process to get your money back. We’ll guide you through the steps to request a refund for various scenarios.
Conditions for Getting a Refund
- Accidental Purchase: You can request a refund if you or someone you know accidentally purchased a subscription on Google Play Store.
- Fraud Payment: If there’s been a fraudulent payment made through your card or any online payment method, you can request a full refund.
- Subscription Doesn’t Work Properly: Refund requests are also accepted if the purchased item doesn’t function as described in its product description.
How to Request a Refund
- Get Support From App Developer: Many apps on Google Play Store are developed by third parties. To resolve issues or request a refund for in-app purchases, you can directly contact the app developer through the app’s microsite on Google Play Store.
- Request a Refund From Google Play Website: You can also request a refund for in-app purchases directly from the Google Play Store website. Typically, you’ll receive a response to your request via email within one day, though it may take up to four days in some cases.
Checking Refund Status
To check the status of your refund request, visit the Google Play website and click on the “Check your refund status” button on the page.
Follow these steps to ensure a smooth refund process for your accidental or fraudulent in-app purchases on Google Play Store. Your satisfaction is important, and Google provides the means to address any issues that may arise during your app purchases.